Last updated: February 2026
Prime Cross Dock INC ("we," "our," or "us") operates the website primecrossdock.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our website, you agree to the terms of this Privacy Policy.
We may collect information you voluntarily provide to us when you fill out a contact form, request a quote, or communicate with us. This may include:
Your first and last name, email address, phone number, and any additional details you include in the comments field of our contact form. We do not collect payment information through our website.
We use the information we collect to respond to your inquiries and provide quotes for our services, communicate with you about your freight, storage, or cross docking needs, send you relevant updates about your shipment or service request, improve our website and customer experience, and comply with applicable legal obligations.
We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and business (such as email notification services), but only to the extent necessary to provide our services to you. We may also disclose your information if required by law or to protect our legal rights.
Our website may use cookies and similar technologies to enhance your browsing experience. These may include essential cookies required for the website to function properly and analytics tools that help us understand how visitors use our site. You can control cookie preferences through your browser settings. Disabling cookies may affect some website functionality.
Our website may use third-party services such as Netlify (hosting and form processing), Google Maps (directions and location), and analytics providers. These services may collect information in accordance with their own privacy policies, which we encourage you to review.
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, please contact us using the information below.
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can promptly delete it.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.
If you have any questions about this Privacy Policy or how we handle your information, you can reach us at:
Prime Cross Dock INC
3950 E Airport Dr, Ontario, CA 91761 — Dock 12-15
Phone: (916) 206-5334
Open every day, 6AM – 10PM
